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How Rates are Calculated

The MSD bill you receive each month contains a Wastewater User charge.

Wastewater User Charge (WW USER CHG)

This charge covers MSD's costs for collecting and treating the "used" water that gets disposed of in your sinks, toilets and floor drains. This water travels through miles of pipes to one of our seven treatment plants, where it is treated to high standards before safely returning to our region's waterways.

Your Wastewater User Charge includes a base charge and a volume charge. All customers pay the same base charge. The volume charge varies, depending on how much water you use.

Because sewer flows are not metered, MSD must estimate how much wastewater your home produces. The volume charge is determined one of two ways:

Residential customers with water meters 
Residential customers without water meters