Pay by Mail / Phone
Pay by Mail
Send your check or money order to:
Metropolitan St. Louis Sewer District
P.O. Box 437
St. Louis, MO 63166-0437
Pay by Phone
Call the Billing Center at (866) 281-5737.
The Metropolitan St. Louis Sewer District (MSD) has received reports of scammers contacting customers and requesting payments over the phone. MSD does not call customers and ask for credit card information or payments by phone. Any calls by persons claiming to be from MSD and requesting this information should be considered suspicious.
To assist with the collection of deliquent billings, MSD does employ outside firms to assist- however, these firms mail letters to customers first. If payment is not received at the prompt of the letter, the customer can expect to receive a call from a firm. Customers who are current on their account would not receive a call.
If you are contacted by someone claiming to be an MSD employee and asking for phone payment, or have any questions regarding your account, please call our Billing Department at 1-866-281-5737.
For helpful hints on how to avoid utility scams, please visit Utilities United Against Scams at www.utilitiesunited.org