Metropolitan St. Louis Sewer District

FAQ

Opportunities

Applications

Other Information

Opportunities

How can I find out about job openings at MSD?

Job announcements are posted on our Employment Opportunities page. A list of current openings is posted on the page; for each title there is a link to the actual Job Announcement. A recorded listing of current job openings may be reached at anytime by calling: (314) 768-2703. MSD advertises in editions of local newspapers and on various websites. Job Announcements are posted in the District's headquarters lobby located at 2350 Market Street, St. Louis, Missouri. Back To Top 

Can I apply for more than one position at a time?

Yes, but you need to apply for each job that you're interested in. Back To Top 

I'm currently a MSD employee; do I need to pass my probationary period before I can apply?

The District encourages you to apply for promotional opportunities immediately — you don't need to finish your probationary period before applying. Back To Top

I don't see the job that I'm interested in today. Does MSD have other career opportunities?

You can only apply for today's job listings; however, you're encouraged to fill out a job interest card with MSD. This feature provides you with the opportunity to select job classifications that interest you, which will generate automatic emails when a new position opens up. Back To Top

The position I am applying for only accepts online applications. Does MSD offer internet access to the public?

Free internet access is available for you to apply for MSD positions.

Locations include the St. Louis public library branches (contact the library for hours of operation) and the employment center located at MSD Headquarters, 2350 Market treet, St. Louis, MO 63102 (open Monday - Friday from 8:00 a.m. to 5:00 p.m.). Back To Top 

The online application system says I need an email address, how do I get one?

Free email services are available from service providers such as Yahoo, Google and MSN. Back To Top 

Applications

Who can I contact if I have questions about my application?

You can check the status of your application by clicking on "Check Application Status" through the on-line application system; e-mailing hrhelp@stlmsd.com; or calling the Human Resources Employment Division at (314) 768-2764. Back To Top

Can more than one person use the login?

No. The login is assigned to one person and should not be shared. Back To Top

I was filling out my application and I lost all of my information. What happened?

You may have used the "Back" button (located on your browser toolbar), which when used removes all data. To avoid losing your information save your information periodically. Back To Top

How do I know that MSD has successfully received my online application?

After you have submitted your online application, you will receive a confirmation. You can also check your own NEOGOV personal account for verification that you have successfully submitted your application. Back To Top

After I submit my application, what happens next?

Your application will be reviewed by the human resources representative to see if your qualifications best meet those posted for that position. If you meet those qualifications, your information will be forwarded to the appropriate hiring authority/department for their review. Back To Top

How long does it take to process my application?

It takes approximately 7 to 10 business days for processing. Positions that require passing an exam to qualify will necessitate additional processing time (scheduling and grading of the exam). Back To Top

How do I check the status of my application?

You may check the status of your application at any time by going to "Jobs" at www.stlmsd.com and selecting CHECK APPLICATION STATUS and log into your account. Back To Top

How will I be notified of my application status?

On your application you have the choice of receiving your notifications via email or via US mail (paper). Although we highly recommend email (faster, more reliable, etc.), you may choose to have a notification sent to you via US mail. Back To Top 

Can I add/change information on my application after it is submitted?

No, once you submit an application for a specific position, you cannot make any changes. However, you may update your application information (see next question). Back To Top 

How do I change my application information?

Go to "Jobs" at www.stlmsd.com and select CHECK APPLICATION STATUS and log into your account. Click on the [Edit] button next to a saved application. Once the application is open on the screen, click on the [Edit Personal Profile] link; make changes and save the application. When you apply for another position, your information will be saved. Back To Top 

How long is my application active?

Applications that you have saved in your account do not expire. You may use the same application to apply for several positions. Once you qualify for a position, your name will remain on an eligibility list for up to one year. Once your eligibility has expired, you will need to reapply for the position once it is reposted on the website. 

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Do I have to submit an application for every position?

Yes. But the NEOGOV application system allows you to use your saved application as the basis for each posting in which you are interested. Back To Top 

Other Information

What are the types of recruitments or job announcements?

Open Competitive/Open Continuous - available to anyone who meets the qualifications. 

Employee - available only to MSD employees who meet the qualifications and received a proficient or higher rating on last review. Back To Top 

Is there a specific time period to apply for positions?

Recruitments usually have a specific closing date and applications must be received by the Human Resources Employment Division by 5:00 p.m. on the final filing or closing date. Open Continuous recruitments may close at any time, so application should be submitted as soon as possible. Back To Top 

What kind of tests will I be given?

There are several different kinds of tests or examinations that are used to determine the knowledge, skills, abilities or competencies needed. Any one or a combination of tests may be given. Below are examples of the type of tests that can be given:

  • Written - generally multiple-choice items test specific areas of knowledge and abilities.
  • Oral - an interview panel asks questions to determine applicant's knowledge and competencies.
  • Performance - evaluated an applicant's skills or physical abilities, such as software operations, etc.
  • Application Evaluation (candidates do not appear) - recruitment analyst reviews application, supplemental questionnaires, etc. to determine possession of job requirements

If schedule for an examination, it is important that you arrive on time and bring picture identification with you. Failure to do so many result in your not being allowed to take the examination. You would then have to reapply when the recruitment is open again. Examinations generally are not rescheduled. Back To Top 

What if I need special arrangements for testing?

If you have a disability and need special testing arrangements, please advise us in advance of testing. Our staff will work with you if at all possible. Back To Top 

How do I find out my test results?

Several weeks after your examination, the Human Resources Department will notify you in writing of your examination status. Please do not call the HR Department to request your score. Scores are not given over the phone. You then have 15 days from the date of the notification to review your examination, if you wish. An appointment needs to be made to review the examination results. Back To Top 

What happens after I pass the examination?

You must receive a score of at least 70% to pass the examination and be placed on an eligibility list. Applicants are placed on the list in ranking order of final qualifying grade received, from highest to lowest. Your name will remain on that list for up to one year. The number of names of successful candidates that are sent to the hiring department for final selection when a vacancy occurs depends on the type of posting. Open Competitive and Open Continuous job announcements have the department receiving up to 10 names; Employee postings have all employees on the list referred. Back To Top 

What happens if I do not pass the examination?

The District's Civil Service Rules and Regulations dictate that any applicant taking an examination for any job title who fails to make a passing grade shall not be allowed to file another application for examination for such job title until six (6) months after the date of the prior examination for such job title. Back To Top 

What happens if I'm referred to the hiring department?

If you are referred to a department there may be a final selection interview. The Human Resources Department will contact you for an interview appointment. It is important that you promptly respond; failure to make contact may result in your removal from the eligibility list. Also, Civil Service Rules and Regulations require removal of your name from an eligibility list if you refuse two job offers. Candidates are notified of selection/non-selection in writing. Back To Top 

How long does my name stay on the list of eligible candidates?

Applicants stay on the list of eligible candidates up to one year from the issuance date of the list. Back To Top