What's Going On At MSD?

• What's New,
• MSD Calendar

Organization

• Organization Overview,
• Board of Trustees,
• Rate Commission,
• FY2013 - FY2016 Rate Proposal,
• Management,
• Strategic Business and Operating Plan,
• Consent Decree

Charter

• Charter Information

Fiscal & Investor Relations

• Fiscal & Investor Relations Overview,
• Annual Report,
• Debt Management,
• Budget,
• Capital Program,
• CIRP Budget,
• Investment Policy,
• Pension - Deferred Compensation - Defined Contribution,
• Portfolio Report,
• Financial Statements

Diversity Information

• Community Commitment,
• Supplier Diversity,
• MWBE Vendor Form,
• MWBE Involvement Reporting

Ordinances and Resolutions

• Overview and Search

Industrial Customers

• General Information,
• Industrial Pretreatment,
• Special Discharges,
• Hazardous Waste Notices,
• Hauled Waste

Best Practices

• Overview and Benefits,
• Overland Flooding and Floodplain Risk Management,
• Pet Waste,
• Sewer Overflows,
• Grease Management,
• Yard Waste

MSD Green Initiatives

• Sustainable Practices,
• MSD Annual Spring Rain Barrel Sale,
• Rain Gardens,
• Stream Clean Assistance,
• Storm Drain Marking

Phase II Stormwater Management Plan

• Plan Overview,
• Residential,
• Municipal,
• Commercial,
• Detention Basin and Water Quality

General

• Infrastructure Overview,
• Map Policy,
• Standard Construction Specs,
• Plan Preparation Guidelines,
• Approved Materials List,
• New Product Evaluation Application

CIRP

• CIRP Overview,
• Participation in CIRP

Bidding on Projects

• Bidding Information,
• Bid Opportunities

Plan Review

• Plan Review Information,
• Plan Review Documents,
• BMP Toolbox,
• Permit,
• Fees

Consultant Selection

• Process and Requirements,
• Current CIRP Selections,
• Previous CIRP Selections

Purchasing

• Purchasing Overview

Billing

• Billing Overview

Customer Service

• Customer Service Overview

Development Review

• Development Review Overview,
• Phase II Stormwater Permit

How To View/Pay Your Bill

• Payment Options,
• Authorized Payment Locations,
• Online Billing

Service Problems

• Issue Resolution,
• Preventing Basement Backups,
• Cleaning Up After A Sewer Backup,
• Basement Clean Up Guide,
• Basement Backup Assistance,
• Backup Prevention Devices,
• Sewer Backup Prevention Program

Rate Information

• Rate Overview,
• Residential Customers with Water Meters,
• Residential Customers without Water Meters,
• Commercial/Industrial Customers,
• Stormwater Property Taxes

Low Income Assistance

• Qualifying For Assistance