Metropolitan St. Louis Sewer District

FAQ

Answers to Frequently Asked Questions can be found below. Please use the links to access information for each section. 
Purchasing Overview
MSD tax exempt status, bidders mailing list and bid packages, diversity goals, M/WBE certification. 
Billing Overview
Billing account changes, payment methods, stormwater charges, payment assistance. 
Customer Service Overview
Sewer backups, sewer lateral lines, basins (retention / detention), culverts, smoke testing, connections to public sewer lines. 
Development Review Overview
Projects that require MSD review, submitting a project for review, permit process and authorization, permit and inspection fees, master drain layer information and advance notice of project requirements.