| The Strategic Business and Operating Plan (SBOP) is a business focused blueprint for serving our customers now and in the future. The plan is based on four goals and six business focused strategies. Click the links below to view the current and most recent plans. |
| Strategic Business and Operating Plan, FY 2013-2017 (PDF) |
| Strategic Business and Operating Plan, FY2012 - 2016 (PDF) |
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Metropolitan St. Louis Sewer District
- Home
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About MSD
What's Going On At MSD?
Organization
- Organization Overview,
- Board of Trustees,
- Rate Commission,
- Management,
- Strategic Business and Operating Plan,
- Performance Scorecard,
- Consent Decree
Charter
Fiscal & Investor Relations
- Fiscal & Investor Relations Overview,
- Annual Report,
- Debt Management,
- Budget,
- Capital Program,
- CIRP Budget,
- Investment Policy,
- Pension - Deferred Compensation - Defined Contribution,
- Portfolio Report,
- Financial Statements
Diversity Information
Ordinances and Resolutions
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Education & Outreach
Industrial Customers
- General Information,
- Industrial Pretreatment,
- Special Discharges,
- Hazardous Waste Notices,
- Hauled Waste
Best Practices
- Overland Flooding and Floodplain Risk Management,
- Overview and Benefits,
- Pet Waste,
- Sewer Overflows,
- Grease Management,
- Yard Waste
Green Infrastructure
- Sustainable Practices,
- Rain Barrels,
- Rain Gardens,
- Stream Clean Up Opportunities,
- Storm Drain Marking
Phase II Stormwater Management Plan
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Engineering
General
- Infrastructure Overview,
- Map Policy,
- Standard Construction Specs,
- Plan Preparation Guidelines,
- Approved Materials List,
- New Product Evaluation Application
CIRP
- CIRP Overview,
- Participation in CIRP,
- FY2013 Final Budget Supplement,
- FY2014 Final Budget Supplement
Bidding on Projects
Plan Review
Consultant Selection
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FAQ
Purchasing
Billing
Customer Service
Development Review
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Customer Service
Payment Options
Rate Information
- How Rates are Calculated,
- Residential Customers with Water Meters,
- Residential Customers without Water Meters,
- Commercial/Industrial Customers,
- Stormwater Property Taxes,
- Qualifying for Assistance
Service Issues
- Jobs
